Office Hours & Appointments

When you call for an appointment, the receptionist will inquire as to the nature of your problem. Please be as specific as possible in explaining your problem so that she can expedite a solution or schedule you more efficiently.

Routine appointments may be scheduled by calling the office during regular office hours. If you cannot keep your appointment, reasonable notice should be given to this office to cancel the appointment. We will try to accomodate patients who "drop-in" as best as we can.

Telephone Calls

If your call is of a routine nature, please telephone during regular office hours when we have access to your records. Our staff members have been trained to assist you and can answer your routine questions. They are also qualified to ask questions so that the doctor has the information needed in order to help solve your medical problems.

In the event that it is necessary for you to speak with a doctor, one will contact you as soon as possible. Otherwise, a member of the staff will handle your call, or relay information to the doctor and call you back with instructions. Remember, providing the staff member with the information requested will enable us to get the answers to you more quickly.

Insurance/Fee Schedule

We do not believe medical care should be determined by insurance coverage.  In order to operate a primary care practice with fair, reasonable, and equitable fees, we find it necessary to eliminate the rising expense of filing for insurance payment. 
We do not file insurance for payment from Medicare, Medicaid, Blue Cross Blue Shield or other commercial insurance carriers.  Payments may be made at the time of sevice by cash, check, credit card or debit card.  At each office visit you will be given a completed insurance claim form to file with your insurance company for direct re-imbursement to you.  Outside tests, such as labs (Lab Corp), x-rays, and other services will be filed with your insurance by those providers.

Emergencies

In emergency situations, you should call 911 or go to the nearest emergency room to be seen by the emergency room physician.

How You Can Help Our Office

Call for an appointment ahead of time. Be on time for your appointment. Bring all of your medicines when you see your physician. If you are unable to keep your appointment, advise us immediately. Be prepared to pay for the medical services when rendered. Let us know when we do not meet your expectations. When you place a routine telephone call to your physician, remember that he is busy seeing patients. Allow the receptionist to take a message so the physician can return your call when he is available.